17th June 2020
The finance department has begun to refund payments made for the Paris trip. Each individual payment has to be refunded separately, so refunds will arrive in a few installments. Please don't be concerned if you have only received a partial refund so far, we estimate that these will take around a week to complete.
Thank you for your patience.
5th June 2020
As you know we have been waiting for our trip to be cancelled by PGL in order to try and acquire refunds for the deposits we've paid. On Monday we received confirmation from PGL that as government advice on travel has not been lifted, our trip has been officially cancelled from their end. We are incredibly disappointed to say that despite this, they are refusing to refund deposits. We realise that many families may have financial concerns at this time and therefore the school is going to provide refunds to our parents/carers and claim the money back from the school's insurance. We are confident that we can reclaim all the money paid so far.
We are currently working with ParentPay in order to make this happen as soon as possible. We will be in touch again when we have details of the date on which you should expect a full refund of all payments made towards the trip.
Thank you so much for your patience whilst we have been sorting this.